Help / Privacy Policy
Privacy Policy
Last Updated: June 2026
ARIN London is committed to protecting and respecting your privacy.
This Privacy Policy explains how InFaith LTD, trading as ARIN London, collects, uses, stores, shares, and protects your personal information when you visit arinlondon.com, create an account, place an order, subscribe to marketing communications, interact with our services, or otherwise engage with us.
This Privacy Policy should be read together with our Cookie Policy and Terms & Conditions.
WHO WE ARE
ARIN London is a trading name of InFaith LTD, a company registered in England and Wales.
For privacy-related enquiries: info@arinlondon.com.
For the purposes of applicable data protection laws, InFaith LTD is the data controller responsible for your personal information.
INFORMATION WE COLLECT
We may collect:
Identity Information
• Name
• Title
• Username
• Account information
Contact Information
• Billing address
• Delivery address
• Email address
• Telephone number
Transaction Information
• Purchase history
• Returns history
• Exchanges
• Warranty claims
• Order details
Payment Information
Payments are processed through secure third-party payment providers.
ARIN London does not store full payment card numbers.
Technical Information
• IP address
• Browser type
• Device information
• Operating system
• Website interactions
• Referral sources
• Cookie data
Marketing Information
• Marketing preferences
• Subscription status
• Campaign interactions
Communications Information
• Emails
• Customer service enquiries
• Reviews
• Feedback
• Survey responses
HOW WE COLLECT INFORMATION
We collect information:
• Directly from you
• Through purchases
• Through account registration
• Through customer support interactions
• Through cookies and similar technologies
• Through analytics services
• Through marketing platforms
• Through social media interactions
HOW WE USE YOUR INFORMATION
We may use information to:
• Process and fulfil orders
• Deliver products
• Process payments
• Provide customer support
• Manage accounts
• Verify identity
• Prevent fraud
• Improve website performance
• Conduct analytics
• Send service communications
• Send marketing communications where permitted
• Comply with legal obligations
• Protect our business, customers, and systems
LEGAL BASIS FOR PROCESSING
Where required by law, we rely on:
• Contract performance
• Legal obligations
• Legitimate interests
• Consent
You may withdraw consent at any time where consent is the legal basis relied upon.
MARKETING COMMUNICATIONS
Where permitted by law, ARIN London may send marketing communications regarding products, services, collections, events, promotions, and updates.
You may unsubscribe at any time by:
• Clicking the unsubscribe link
• Contacting info@arinlondon.com.
Service-related communications relating to orders, security, accounts, or legal matters may still be sent where necessary.
COOKIES & TRACKING TECHNOLOGIES
ARIN London uses cookies, pixels, analytics tools, and similar technologies.
These may include technologies provided by:
• Shopify
• Meta
• TikTok
• Klaviyo
• Other current or future service providers
For further information please refer to our Cookie Policy.
SHARING YOUR INFORMATION
We do not sell personal information.
We may share information with:
• Shopify
• Payment processors
• Delivery providers
• Email service providers
• Marketing providers
• Analytics providers
• Fraud prevention providers
• Customer support providers
• Professional advisers
• Regulatory authorities where required by law
Service providers may change from time to time as our business evolves.
INTERNATIONAL TRANSFERS
Your information may be processed, stored, or transferred outside your country of residence.
This may include transfers to the United Kingdom, European Economic Area, United States, and other countries where our service providers operate.
Where required by law, appropriate safeguards are implemented.
DATA RETENTION
We retain information only for as long as reasonably necessary.
Certain information may be retained for legal, accounting, tax, fraud prevention, dispute resolution, and regulatory purposes.
Transaction records are generally retained for up to seven years.
YOUR RIGHTS
Depending on your jurisdiction, you may have rights to:
• Access your information
• Correct inaccurate information
• Delete information
• Restrict processing
• Object to processing
• Withdraw consent
• Request portability
• Lodge a complaint with a regulator
To exercise rights: info@arinlondon.com.
CALIFORNIA PRIVACY RIGHTS
Where applicable, California residents may have additional privacy rights under California law.
ARIN London does not sell personal information.
CHILDREN’S PRIVACY
ARIN London does not knowingly collect personal information from children under the age required by applicable law without appropriate consent.
SECURITY
We implement reasonable technical, organisational, and administrative safeguards designed to protect personal information.
However, no system can guarantee absolute security.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites.
ARIN London is not responsible for the privacy practices of third-party websites.
POLICY CHANGES
ARIN London reserves the right to amend, update, or modify this Privacy Policy at any time.
Any changes will become effective upon publication of the updated policy.
CONTACT US
For privacy-related enquiries: info@arinlondon.com.
COMPLAINTS
If you are dissatisfied with how we handle your information, please contact us first.
You may also lodge a complaint with the UK Information Commissioner’s Office or your local data protection authority where applicable.